FAQs

Determining the right tent size depends on several factors. We'll need to know your available space, guest count, layout requirements, and event type. It's essential to have accurate measurements of your area. We encourage you to reach out to us directly so we can assist you in selecting the ideal commercial tent rental for your Houston, TX event.

We provide two primary tent styles: pole tents and frame tents. Pole tents, ideal for grassy areas, require staking and feature a classic peaked top. Frame tents are self-supporting and suitable for hard surfaces. For a more contemporary or upscale appearance, we also offer clear-top and sailcloth options. The best choice for your event will depend on your location and aesthetic preferences.

Delivery fees are typically separate and vary based on location and setup complexity. While tent setup and teardown are often included in the rental price, additional charges may apply for setting up accessories like tables and chairs. We'll provide a detailed cost breakdown in your quote for transparency.

We generally set up tents one to two days before your event. Teardown and pickup usually occur within one to three days after the event concludes, depending on your rental agreement. We'll work with you to coordinate timing that aligns with your schedule.

Prior to our arrival, please ensure the site is free of obstacles such as debris, outdoor furniture, or toys. We advise against mowing the lawn immediately before setup to prevent grass clippings from staining the tent material. We'll provide more specific instructions based on your particular site and tent type.

Permit requirements vary based on tent size and location, with larger structures typically requiring local permits. Some rental companies assist with this process, while others may require you to obtain permits independently. Insurance may be necessary if the tent's replacement cost exceeds a certain amount. We can provide more specific information based on your event details.

We recommend renting sidewalls for protection against wind and rain, though be aware they can increase the tent's interior temperature. It's crucial to have a clear contingency plan for severe weather. We're happy to discuss various options to help you prepare for different weather scenarios.

For safety and compliance reasons, most larger tents must be installed by our professional crew. However, we do offer some smaller canopy tents that are available for self-setup. We'll advise you on the most suitable option based on the size and type of tent you require.

Many clients find it convenient to rent additional items such as tables, chairs, lighting, flooring, and climate control equipment alongside their tent. Bundling these items simplifies the setup process and ensures everything coordinates well. We'd be pleased to discuss package options that suit your specific event needs.

Our company typically requires a non-refundable deposit, usually between 25% to 50% of the total rental cost. Cancellations made within a certain period before the event (often 10 days) may result in deposit forfeiture. For events affected by weather or other unforeseen circumstances, we may offer partial credit or rescheduling options, subject to certain conditions. We'll provide you with our full policy details upon booking.