FAQs

The size of tent you need depends on several factors including the number of guests, your seating arrangement, and any additional features you want like a dance floor or bar. As a general guideline, plan for about 10 to 18 square feet per person. This range accounts for whether guests will be seated or standing, and what other amenities you're including in the tent.

We offer two main types of tents. Pole tents are best suited for grassy areas and require staking. They offer a classic look with their peaked tops. Frame tents are self-supporting and can be set up on hard surfaces like patios or asphalt. For a more modern or upscale look, we also offer clear-top or sailcloth options. The best choice for your event depends on your location and aesthetic preferences.

Delivery fees are typically charged separately and vary based on your location and the complexity of the setup. While tent setup and teardown are often included in the rental price, there may be additional charges for setting up accessories like tables and chairs. We'll provide a detailed breakdown of all costs in your quote.

We usually set up tents one to two days before your event. Teardown and pickup typically occur within one to three days after the event ends, depending on the specifics of your rental agreement. We'll coordinate the exact timing with you to ensure it fits your schedule.

Before we arrive, please ensure the site is clear of any obstacles such as debris, outdoor furniture, or toys. It's best not to mow the lawn right before setup, as fresh grass clippings can stain the tent material. We'll provide more specific instructions based on your particular site and tent type.

Permit requirements are based on the size of the tent and your location. Large structures typically require local permits. Some rental companies can assist with this process, while others may require you to obtain the permits yourself. Insurance may be necessary if the replacement cost of the tent exceeds a certain amount. We can provide more specific information based on your event details.

We recommend renting sidewalls to protect against wind and rain, though be aware they can increase the temperature inside the tent. It's crucial to have a clear contingency plan in case of severe weather. We can discuss various options to help you prepare for different weather scenarios.

For safety and compliance reasons, most larger tents must be installed by our professional crew. However, we do offer some smaller canopy tents that are available for self-setup. We'll advise you on the best option based on the size and type of tent you need.

Many clients find it convenient to rent additional items such as tables, chairs, lighting, flooring, and climate control equipment along with their tent. Bundling these items simplifies the setup process and ensures everything coordinates well. We'd be happy to discuss package options that suit your specific event needs.

Our company typically requires a non-refundable deposit, usually between 25% to 50% of the total rental cost. Cancellations made within a certain period before the event (often 10 days) may result in forfeiture of the deposit. For events affected by weather or other unforeseen circumstances, we may offer partial credit or rescheduling options, subject to certain conditions. We'll provide you with our full policy details when you book.